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Our service team is also available by phone. Contact us and talk to one of our service advisers in person.
We are available by phone Monday through Thursday from 8:00 to 16:00 and Fridays from 8:00 to 14:00.
We look forward to your call at the number

+49 6321 9120 118


Submission of complaints

Simply use the ready-made complaint form to submit your product.
The proof of purchase is mandatory for checking your warranty claim. Be sure to attach your shipment.
> Complete and print out the Consumer Complaint Form
> Complete and print out the retail trade complaint form