Our service team is also available by phone. Contact us and talk to one of our service advisers in person. We are available by phone Monday through Thursday from 8:00 to 16:00 and Fridays from 8:00 to 14:00. We look forward to your call at the number

+49 6321 9120 118

Submission of complaints

Simply use the ready-made complaint form to submit your product. The proof of purchase is mandatory for checking your warranty claim. Be sure to attach your shipment. > Complete and print out the Consumer Complaint Form > Complete and print out the retail trade complaint form